Notice regarding Privacy Notice and Cookies Policy

Privacy Notice

Last updated: December 31, 2019 

Veolia China Holding Limited and its affiliates (“ Veolia ” or “ we ”) respect your right to privacy and protect your personal information. This Privacy Notice explains how we collect, share and use your personal information, and how you can exercise your data subject rights, when you use our website www.veolia.cn , visit our Wechat and/or Weibo public accounts, or otherwise interact with us (together referred to as “Services”).

This Privacy Notice is made in accordance with applicable Chinese data protection laws and regulations. The “ personal information ” under this Privacy Notice refers to any information, in electronic form or other form, that is able to directly or in combination with other information identify an individual or reflects an identified individual’s activities, including but not limited to name, identification number, correspondence address, residential address, account information, financial information, location data. Personal information includes the sensitive personal information under Chinese data protection laws and regulations.


If you are a minor under the age of 14, you need to read this Privacy Notice under the guidance of your parents or legal guardian. We need the consent of your parent or guardian to allow you to register for and use our Services as well as to provide us your personal information. If you are the parent or guardian of the minor, you can contact us by using the information provided in the section of “How to contact us” if you have relevant doubts concerning the personal information of the minor. Upon the discovery of any fact that we have collected personal information of the minor without the consent of his/her parents or legal guardian, we will have such personal information deleted or anonymized according to applicable laws and regulations. 

 

What personal information does Veolia collect and why?
We may collect the following personal information from you, when you visit our website or use our
Services:

Personal information that you provide to us voluntarily
If you contact us for any enquiries or for any other purposes via the contact information listed on our website or our social media accounts, or submit any enquiry to us via the “contact us” section in the website, we may collect your phone number, your social media account, the email address, the postal address, and the company you work for and other information about you that you provide to us, so that we are able to understand and respond to your enquiries or any other requests. 

Information that we collect automatically
When you visit our website, we may use cookies and similar technology to collect certain information about you automatically from you and the devices you use to improve the quality and relevance of our website to our visitors.
Specifically, the information we collect automatically may include your IP address, device type, unique device identification numbers (device ID), browser-type, general geographic location (e.g. country or city-level location), and other technical information. We may also collect information about how your device has interacted with our website, including the pages accessed and links clicked.


This information may be collected using cookies and similar tracking technology, as explained further under our “Cookies Policy”.


In general, we will use the personal information we collect from you only for the purposes described in this Privacy Notice or for purposes that we explain to you at the me we collect your personal information. 

 

Whom does Veolia share your personal information with?
We may disclose your personal information to the following categories of third party data recipients:

● to our group companies, third party services providers and business partners who provide products and/or services to us (for example, third pares that host the website or that are involved in managing the content or other matters of the website), or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information.

● to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) to comply with any applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;

● to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice;

● to any other person with your consent to the disclosure for the purpose that we will inform you before disclosure
 

How does Veolia keep your personal information secure?
We use appropriate technical and organizational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.


How does Veolia store and how long does Veolia store your personal information?
We will store the personal information that we collect from you in accordance with applicable Chinese laws and regulations. For the purposes of this Privacy Notice, we may transfer some information to other countries outside China in accordance with the requirements under applicable Chinese laws and regulations. We will require such data receivers to take appropriate measures to protect your personal information at a level that is equivalent to the personal protection afforded by Chinese laws and regulations, and to process your personal information pursuant to this Privacy Notice.


Retention Period: Unless otherwise required by applicable laws and regulations, we would store your personal information for a period of me as below:
● We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
● When we have no ongoing legitimate business need to process your personal information or the statutory retention period under Chinese laws and regulations expires, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


Your Data Subject Rights
You are entitled to any statutory data subject rights provided under Chinese laws, such as to access, correct, update and delete your personal information collected and processed by us, as well as withdraw your consent. You may exercise your rights by contacting us using the contact details provided in the section “How to contact us”. We respond to all requests we receive from individuals in accordance with the required me period and other requirements under applicable data protection laws.


You have the right to opt-out of any marketing communications we send you at any me. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided under the “How to contact us?” section below.


Updates of this Privacy Notice
We may update this Privacy Notice from me to me in response to changing legal, technology or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.


How to contact us?
If you have any questions or concerns about our use of your personal information or regarding this Privacy Notice, please contact us using the following details:


Veolia China Holding Limited
40/F, One Taikoo Place, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong
+852 2167 8206

Cookies Policy

Last updated: December 31, 2019 

The aim of this Cookies Policy is to inform visitors of our website about the nature, function and use of cookies, and to assist them in their choice of computer settings. For more about how we collect and use your personal information and how you can exercise your statutory data subject rights please refer to our privacy notice.

 

What is a cookie?
Cookies are small files installed on the hard disk of an internet user’s computer when he or she visits a website.

They are randomly allocated alphanumeric characters identifying a visitor so that the website manager can see whether that visitor has already browsed the website, and track the frequency of those visits and the visitor’s preferences. Cookies can also keep you connected, remember your preferences and provide you with relevant local information. Cookies do not introduce viruses. Once allocated, they do not search the internet user’s equipment for personal information. 

 

How are cookies used?
Our website use the following cookies that may collect and use personal information about you:

Functional Cookies: These cookies are necessary (like session identifiers) for the smooth and secure browsing of our website and the use of its main functionalities. Once disabled, some browsing functionalities of this website might be impaired. 
 

Analytic/performance cookies: These cookies are used to enhance and analyze the performance of our website but are non-essential to its use. These cookies may collect information that is used either in aggregate form to help us understand how our website is being used, the effectiveness of our marketing campaigns, or to help us customize our website for you. Your rejection of these cookies will not affect the quality of the browsing experience. 

Shared or third party cookies: These third party cookies allow you to share content from our website with others, or to express an opinion about one of the website or its content. These cookies may also contain links for sharing on social networks. To find out more about third party cookies, you can consult the information given on the third pares’ websites about the installation of their cookies and their rules on data protection; we remind you, however, that Veolia cannot interfere with such cookies in any way. Your rejection of these cookies will not affect the quality of the browsing experience.

Managing your cookies
The visitor has various options when it comes to managing, accepting or rejecting cookies, and can express his or her choice at any me by using the following methods. Besides the cookies options we offered in this page, you may also block the necessary cookies by changing your browser settings. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information. Please note that when you turn off the Cookies or turn on “Do-Not-Track” function on your browser, the Cookies would not continue to collect your personal information and accordingly certain features of the Website that were designed to give you a good experience in browsing our Website might be disabled.
You may also contact us to change your cookies settings via the contact information contained in our privacy notice.